Protecting Domain Names

If you want to protect your domain, we have a setting to automatically reject outbound transfers. When you register a domain or transfer it to us, there is a checkbox to enable this setting. It is checked by default, so unless you uncheck it, you are already protected from unauthorized transfers.

You can change the setting at any time by following these steps:

1. Log into the Domain Name Management System
2. Click the domain you want to update
3. To allow transfers, uncheck the box labeled Automatically Reject Outbound Transfers, and click Modify
   To prevent transfers, check the box labeled Automatically Reject Outbound Transfers, and click Modify

Domain Locking

If you want more security, we allow you to lock domains. Locking prevents transfers and any changes to the name servers or contact information. Unlocking a domain involves a multi-step verification process and requires you to send us verification before the domain can be unlocked. Most unlocking requests can be completed within one business day, but we can take up to five days to verify a request to unlock a domain.

You can follow these steps to lock a domain:

1. Log into the Domain Name Management System
2. Click the domain you want to lock
3. Click Lock Your Domain
4. Agree to the terms of service, and click Lock
5. Read the warning message, and click Yes

Information on unlocking a domain can be found in this Knowledge Base Article.