Up: Security

Unlocking a Domain

If a domain has been locked, you can follow these steps to unlock it:

  1. Log into the Domain Name Management System
  2. Click the domain you want to unlock
  3. Click Unlock Your Domain
  4. Click Unlock

We will send an e-mail to the Registrant address. Use the included link to download a PDF unlock form.

Fill in the PDF and send it to us, along with the documents requested in the PDF. You can e-mail them to us at support@pairdomains.com, or send them to our fax number: +1 412-381-9998.

If a domain is not locked and you just want to allow transfers, you can follow these steps:

  1. Log into the Domain Name Management System
  2. Click the domain you want to update
  3. To allow transfers, uncheck the box labeled Automatically Reject Outbound Transfers, and click Modify