Unlocking a Domain

You can follow these steps to unlock a domain that has been locked:

1. Log into the Domain Name Management System
2. Select the domain you want to unlock
3. Select Unlock Your Domain
4. Select Unlock

We will send an email to the Account Contact address. The email includes additional steps to follow. Unlocking will require submitting proof of identity to us.

If a domain is not locked and you just want to allow transfers, you can follow these steps:

1. Log into the Domain Name Management System
2. Select the domain you want to update
3. To allow transfers, uncheck the box labeled Automatically Reject Outbound Transfers, and select Modify