Changing Contact Information

If you need to change Registrant (Owner), Admin, Tech, and/or Billing Contacts on your domain(s), you can follow these steps:

1. Log into the Domain Name Management System
2. Click the domain to update
3. Click Modify Contacts
4. Update the information, and click Modify

If you want to update the information on multiple domains, you can use a Saved Contact to avoid entering the same information multiple times:

1. Log into the Domain Name Management System
2. Select Contacts from the drop-down navigation menu
3. Click Create a New Saved Contact
   If you already have a Saved Contact, you can skip this step and the next step
4. Enter contact information, and click Create
5. Click Apply a Saved Contact to Your Domains
6. Select the Saved Contact to use
7. Check the boxes for the contacts and domains to update
8. Click Submit

Account Contact

You can also change the Account Contact, and apply those changes to the Registrant, Admin, Tech, and/or Billing Contacts for every domain on the account:

1. Log into the Domain Name Management System
2. Select Preferences from the drop-down navigation menu
3. Click Account Contact Information
4. Update the information
5. Click Modify
6. Review the information, and Click Save Changes

After Submitting Changes

Changes to contact information must be approved by the current contact. The Registrant Contact must approve changes to the Registrant, Admin, Tech, and/or Billing Contacts. The Account Contact must approve changes to the Account Contact information. The contact must approve changes within 3 days.

If the email address of any contact is changed, we email the new contact to get approval before we ask the current contact. After the new contact approves, we email the current Registrant Contact or Account Contact. Both the new and current contacts must approve within 3 days.