Changing Contact Information

If you need to change Registrant (Owner), Admin, Tech, and/or Billing Contacts on your domain(s), you can follow these steps:

  1. Log into the Domain Name Management System
  2. Select the domain to update
  3. Select Modify Contacts
  4. Update the information, and select Modify

If you want to update the information on multiple domains, you can use a Saved Contact to avoid entering the same information multiple times:

  1. Log into the Domain Name Management System
  2. Select Contacts from the drop-down navigation menu
  3. Select Create a New Saved Contact
    If you already have a Saved Contact, you can skip this step and the next step
  4. Enter contact information, and select Create
  5. Select Apply a Saved Contact to Your Domains
  6. Select the Saved Contact to use
  7. Check the boxes for the contacts and domains to update
  8. Select Submit

Account Contact

You can also change the Account Contact, and apply those changes to the Registrant, Admin, Tech, and/or Billing Contacts for every domain on the account:

  1. Log into the Domain Name Management System
  2. Select Preferences from the drop-down navigation menu
  3. Select Account Contact Information
  4. Update the information
  5. Select Modify
  6. Review the information, and select Save Changes

After Submitting Changes

After submitting the changes, we will send email(s) asking for approval to make the changes. If the email address stays the same, we send one email to the current contact. The current contact needs to approve the change within 3 days.

If the email address changes, we first send an email to the new contact. After the new contact approves the changes, we send an email to the current contact. Both need to approve the changes within 3 days.